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privacy-policy

Prabha Enterprises

privacy-policy

At Prabha Enterprises, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including WhatsApp Desktop Software, WhatsApp Business API Solutions, and RCS Messaging Services.

By using our services, you agree to the practices described in this Privacy Policy..

1.Information We Collect

We may collect the following information when you use our services:.

Business Information:

Company/Business name

Contact person name

Business details

Website or social media details (if provided)

Contact Information:

Mobile number.

Email address

Communication details shared with our team

Technical Information:

Device details

Technical information required for providing support

Service Usage Information:

Communication history related to service assistance

Subscription details

3.WhatsApp, API & Messaging Services Data

For services including WhatsApp Desktop Software, WhatsApp Business API, and RCS Messaging:

4.Data Protection & Security

We take reasonable steps to protect your information from unauthorized access, misuse, alteration, or disclosure.

However, no online system or digital transmission method can guarantee complete security. Customers are responsible for maintaining the security of their accounts, devices, and login credentials.

5.Sharing of Information

We do not sell or trade your personal information.

6.Third-Party Services

Our services may depend on third-party platforms such as:

Refund requests, if applicable, will be reviewed based on service status and company policies.

7.Cookies & Website Data

Our website may use cookies or similar technologies to: Improve website performance Understand visitor behaviour Enhance user experience Improve marketing and communication

8.Customer Responsibilities

Customers are responsible for: Providing accurate information Obtaining required consent before sending messages Protecting their account access details Using our services according to applicable laws and platform policies

9.Data Retention

We retain customer information only for as long as necessary to: Provide services Maintain business records Fulfil legal and operational requirements After the required period, information may be securely deleted or anonymized.

10.Your Rights

You may request: Access to your information Correction of incorrect information Removal of your information (subject to legal requirements) Information regarding how your data is used For requests, please contact us.

11.Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. Updated policies will be published on this page with a revised effective date.

For Support & Queries:

Contact: +919637060350.